Supacasi.io Casino

Supacasi.io Casino was established in 2021 and is operated by Famagousta B.V. The supplied information lists a Kahnawake Gaming Commission licence. The casino supports English, French, German, Finnish, Norwegian, Portuguese, Spanish, Italian and Japanese and offers crypto casino, instant-play, mobile, live casino and sports products.

The headline exclusive welcome bonus offers 150% up to €500. The supplied material does not state the minimum qualifying deposit or wagering requirement for this specific exclusive offer. A separate standard welcome bonus offers 100% up to €1,000 with a €25 minimum deposit and a 45x deposit-plus-bonus wagering requirement. Existing-player promotions include a 100% up to €400 Tuesday and Thursday reload bonus with a €30 minimum deposit and 35x deposit-plus-bonus wagering requirement, as well as a Friday offer of 100 Bonus Spins with a €20 minimum deposit.

The casino supports a broad range of payment methods and cryptocurrencies. Deposits include Visa, MasterCard, Rapid Transfer, Skrill, Neteller, MiFinity, Luxon Pay, Paysafecard, CASHlib, Bitcoin, Bitcoin Cash, Ethereum, Tether and Litecoin. The narrative states that minimum deposits range from €10 to €25 depending on the selected method. No deposit or withdrawal fees are listed.

The minimum withdrawal is stated in the narrative as €100, which the supplied expert review identifies as a disadvantage. The structured details list a withdrawal limit of €7,000 per month, while the narrative additionally describes a limit of up to €1,000 per day. Withdrawal requests can remain pending for up to 72 hours. E-wallet withdrawals are listed at 0-24 hours and bank transfers at 0-72 hours. Card withdrawals are not offered and weekend cashouts are unavailable.

The supplied review also identifies several winnings restrictions. Winnings are described as capped at €5,000 per day, with a maximum win of €50,000 per account except for progressive jackpots, which the narrative says are paid in full. For an active no-deposit bonus, the supplied review states a €100 maximum cashout and a €5 maximum bet.

Supacasi.io supports US dollars, Euros, Australian dollars, Canadian dollars, Norwegian kroner, Japanese yen and British pounds sterling alongside Bitcoin, Bitcoin Cash, Ethereum, Tether and Litecoin. This combination of fiat and cryptocurrency support gives players a comparatively broad selection of account currencies.

The game catalogue includes providers such as BGaming, Booming Games, Endorphina, Evoplay, Games Global, NetEnt, Pocket Games Soft, Playson, Pragmatic Play, Red Tiger Gaming, Spinomenal, Swintt and Yggdrasil Gaming. The supplied review describes thousands of online slots as well as blackjack, roulette, poker and a live casino featuring games from more than ten live providers.

The structured information states that RTP is not publicly audited and RNG testing is listed as unavailable. Progressive jackpots and a game history feature are also listed as unavailable, although the narrative separately refers to progressive jackpots when describing the casino's maximum-win rules. The supplied source therefore contains some ambiguity regarding progressive jackpot availability.

Responsible gambling functionality includes a deposit limit tool, self-exclusion and cooling-off or time-out options. The narrative says deposit limits can be established on a daily, weekly or monthly basis by contacting support. A short time-out can last up to five days, while voluntary self-exclusion is described as permanent and irreversible. Wager limits, loss limits, session limits, reality checks, self-assessment testing and withdrawal locking are listed as unavailable, and no external self-exclusion register participation is listed.

Customer support is available through live chat and email at support@supacasi.io. The narrative says the live chat initially uses a chatbot and that reaching a human agent can be difficult. It states that human live-chat support is available from 09:00 to 01:00 CET daily, while the structured details separately list live chat as available 24/7. The supplied source therefore contains conflicting information regarding live-chat availability. Email support is described as available 24/7, with English, German, Spanish, Norwegian and Finnish support specifically mentioned. No FAQ section is listed.